Virtual Medical Administration

The Service

Overview

At Quality Care Specialists, we understand that seamless administrative support is crucial for the smooth operation of healthcare services. Our Virtual Medical Administration service provides comprehensive support tailored to meet the unique needs of medical professionals.

Trained in healthcare administration, our virtual receptionists understand the nuances of medical practices and are committed to providing patient-centred service. With a focus on efficiency and professionalism, we ensure that your practice runs smoothly, allowing you to focus on providing exceptional care to your patients.

Our Virtual Medical Administration service offers a cost-effective alternative to traditional in-house administrative staff. Save on overhead costs without compromising the quality of support.

Key Features

Expert Appointment Scheduling

Our virtual receptionists manage appointment bookings efficiently, ensuring your calendar is optimised for patient care. With a deep understanding of medical scheduling, we minimise downtime and maximise patient flow.

Manage Patient Enquiries

Handling patient enquiries with care and accuracy is our priority. Our team is trained to provide information on services, assist with general questions, and guide patients through their healthcare journey.

Customised Administrative Support

Every practice is unique, and our virtual administrative services are tailored to fit your specific needs. Whether you require assistance with billing, document management, or patient record-keeping, our team is here to support you.

Secure and Confidential

We adhere to the highest standards of privacy and confidentiality, ensuring that all patient information is handled securely. Trust our team to maintain the integrity and confidentiality of your practice’s data.

Committed to your health

The team at Quality Care Specialists are dedicated to providing high quality, best practice health care throughout all stages of your life. Contact us to book an appointment or find out more about our services.

Our Clinic

Quality Care, Always

Quality Care Specialists is committed to providing a comprehensive range of specialised medical services in a modern, purpose-built facility. Conveniently located in Maribyrnong, we are proud to serve the inner-west Melbourne community.

Convenient Location

Located in Mephan Street, Maribyrnong (behind the Caltex petrol station on Gordon St), our facility provides onsite parking, easy access to Tram 82 and Bus 406, and accessible facilities with a lift.

Continuity of Care

A dedicated GP will manage your family’s healthcare through all stages of life, and our specialists will work closely with your GP to provide you with tailored and effective treatment.

Flexible Payment

We provide Medicare online claiming facilities for private services, and bulk billing is also available in some instances.